Frequently Asked Questions

1. What is the difference between a virus and a worm?

A virus is a malicious program that multiplies and is capable to attach itself to other programs after being executed. The term "virus" is also commonly but erroneously used to refer to other types of malware, spyware, and adware programs that do not have the reproductive ability. It then causes an infection and causes various degrees of damage to your computer.

Worm is a self-replicating Malware computer program. Worms usually replicate themselves from system to system without the use of a host file. Therefore worms can create enormous damage on networks with multiple computers.

2. Should I choose an antispyware program or an antivirus program?

It is really hard to say which type of programs you should buy. More and more antispyware programs are designed to help you detect and eliminate viruses and Trojan. If you have some kind of antivirus programs such as, Symantec Program, Avast, AVG, .Kaspersky on your computer already but you still find something wrong with your system, we highly recommend you download the spyware removal program to find out the hidden problems and protect your computer. Just remember: the one fits you is the best for you.

3. I find something strange on my computer, is that spyware, Trojan, virus or registry error?

We strongly suggest you download this antispyware program to have a deep diagnosis for your computer soon. If there are not any suspicious files detected on your computer then your PC error probably was caused by the incorrect Windows registry. You also can download the registry detector which introduced by us to fix your registry errors.

4. How to renew the antispyware program I purchased from your website?

Sorry, we only recommend the companies or programs we link to from our website, we do not actually sell any products. Please contact the company you made the purchase to renew the products.

5. Is it safe that I download and install the programs you introduced on the website?

Absolutely, it is 100% safe for you to download and install the applications from our website. All of the companies and/or applications are definitely legitimate. Our security lab will also detect those applications daily in order to make sure all of them are clean and safe.